Customer Care Designed With You In Mind

At The Basement Doctor, we're committed to bringing our customers the highest level of service. We're with you every step, from the first call to installing our products and beyond.

With our Customer Care, we educate, inform and reward our customers. Here you can ensure the upkeep of your systems and request an Annual Maintenance Service, view a copy of your Homeowner’s Manual, which provides valuable information about our work in your home, or find out about our Referral Program that puts money in your pocket.

Learn More About Our Customer Care Offerings

Our commitment to you and your home doesn’t end once a job is complete. As a Basement Doctor customer, we want to ensure that the products we install and our services continue to make your house drier, cleaner, healthier, safer, and more energy-efficient. If you have further questions or concerns, don’t hesitate to contact us at 1-877-620-8165!

Also be sure to check out our Homeowner's Manual and our Annual Maintenance Service